FREQUENTLY ASKED QUESTIONS

HOW DO I PLAY LUCKYBOX?

1. For you to play LuckyBox, you will send your box number between 1 and 6 to 29303.

HOW DO I DEPOSIT TO MY LUCKYBOX ACCOUNT?

1. To Deposit to your LuckyBox Account, Go to your Mpesa>Lipa na Mpesa>Business Number (Paybill)>290813>Account Number>Lucky>Enter Amount.

HOW DO I WITHDRAW FROM MY LUCKYBOX ACCOUNT?

1. To withdraw from your LuckyBox Account you send W#amount to 29303. Example W#50

HOW MUCH AM I CHARGED TO PLAY LUCKYBOX?

1. Each game is Ksh.20 and each SMS is charged at Ksh.2.50.

HOW DO I CHECK THE BALANCE IN MY LUCKYBOX ACCOUNT?

1. To check your Balance, SMS the word BAL to 29303.